FREQUENTLY ASKED QUESTIONS
- How many guests am i allowed to bring?
We allow upto 15 guests with each booking. Any additional guest at the property without permission is a violation of our terms and your stay will be terminated).
- When will my security deposit refund be processed?
Deposit refunds will be processed after checking for any damages within 5 – 7 working days.
- Do you serve food?
Breakfast is included with every booking, however lunch and dinner is an additional charge, please speak to our property manager for the details.
- Is Villa Sol pet friendly?
Although we love animals, we unfortunately do not allow pets in the property due to safety concerns.
- Can we use the kitchen appliances?
Please ask our in house chef to assist you if you are to use the kitchen appliances.
- What is the check-in and check-out time?
Check-in time is 3pm and the check-out time is 11am. Please vacate the property by this time to allow for cleaning and preparation for the next guests.
- Can I decorate the place for an event?
Prior permission is required for any type of decorations. We allow minimal stand alone decorations in the outside pool area only. Indoor decoration is strictly prohibited. Please speak to our property manager for approval.
- What amenities are available?
We have an outdoor swimming pool, table tennis, poolside bar, zen garden, bonfire pit and a 3 acre coconut farm for you to enjoy a quiet blissful walk.
- How many bedrooms are available?
We have five ensuite bedrooms in the villa.
